OutcomesIT Application - Terms, Conditions and Privacy Policy


 

In order to login to the OutcomesIT application you need to be a registered End-User. Registration as an End-User is restricted to health practitioners, social workers, occupational therapists, and nurses registered to practice as such in South Africa under relevant legislation including the Health Professions Act No. 56 of 1974 (as amended).

 

By clicking on the ACCEPT button you (1) confirm that you are a health practitioner, social worker, occupational therapist, or nurse registered to practice in South Africa, (2) confirm that you are a registered End-User with OutcomesIT, (3) agree to the Terms and Conditions below, and (4) agree to the provisions Privacy Policy below.

 

If you do NOT AGREE, DO NOT PROCEED to download, install, use or attempt to use the OutcomesIT Application.

 

The OutcomesIT Application terms and conditions below should be read together with the OutcomesIT End-User licence agreement and forms a part thereof. Any capitalized word should be given the meaning defined in the OutcomesIT End-User licence agreement.

 

OUTCOMESIT APPLICATION TERMS AND CONDITIONS

 

1.       ABOUT THE OUTCOMESIT APPLICATION:

 

The OutcomesIT Application allows you to export files (including inter alia text, image, video and audio files) from a tablet or mobile device onto the OutcomesIT program and posting same into a file of a particular patient (the “posted information”). The aforegoing posted information is to facilitate providing proper care and treatment to the patient. The OutcomesIT Application is only available to registered End-Users of the OutcomesIT program and will only allow exporting the aforementioned files to the OutcomesIT program.

 

The OutcomesIT Application will be available from the Apple AppStore and the Google PlayStore.

 

2.       DOWNLOAD & INSTALL

 

In order to download and install the OutcomesIT Application you will need to provide certain information and may include by way of example (1) details of your Apple account, and (2) details of your Google account. By proceeding to download and install the application you agree that Apple and Google are aware of download and installation activity.

 

To login and utilize the OutcomesIT App you will need to provide further information any may include by way of example (1) your OutcomesIT End-User username, (2) your OutcomesIT End-User password, (3) first and last name, (4) email address, (5) health practitioner, social worker, occupational therapist, or nurse registration number, (6) telephone number, and (7) date of birth. Login procedures may use two factor authentication.

 

3.       USAGE

 

You agree to only use the OutcomesIT Application in a manner that is to provide proper care and treatment to a patient, and at all times complying with the rules and regulations legislated that apply to health practitioners, social workers, occupational therapists, and nurses registered to practice in South Africa.

 

You agree to be compliant with the Protection of Personal Information Act No. 4 of 2013 (as amended) of South Africa and any other applicable law regulating personal date and information.

 

You agree not to share your login details with third parties.

 

You agree not to use false login credentials.

 

You warrant and represent that all posted information has been lawfully obtained and that you have the necessary third party licences and permissions to create, store, upload, submit and post posted information.

 

OutcomesIT does not verify or moderate the posted information, and you agree that the content of your posted information will not be infringing on third party rights, will not be fraudulent, will not be untrue, and will not be unlawful.

 

You agree that any posted information be necessary for the proper treatment and care of a patient.

 

You agree that OutcomesIT may block or remove your access to the OutcomesIT Application if it reasonably believes that your actions and/or your posted information violates these terms and conditions or any applicable law or regulation in South Africa.

 

4.       INTELLECTUAL PROPERTY

 

You agree and accept that all intellectual property rights, including inter alia copyright, in and to the OutcomesIT Application vests with OutcomesIT (Pty) Ltd, and you agree that you shall not challenge same or assist a third party to challenge same at any time.

 

By downloading, installing and using the OutcomesIT Application you agree not to decompile, decode, reverse engineer, disassemble, or otherwise attempt to discover the source code, object code or underlying architecture, or know-how, of the OutcomesIT Application.

 

5.       DATA PROTECTION

 

The use of your personal information by OutcomesIT is subject to our Privacy Policy below which is incorporated herein by way of reference. You agree to at all times adhere to the applicable data protection and privacy laws in South Africa.

 

6.       OTHER

 

The OutcomesIT End-User licence agreement is wholly incorporated by way of reference hereto, and by clicking on the ACCEPT button you again agree to be bound by the terms of the OutcomesIT End-User licence agreement available here.

 

7.       GOVERNING LAW

 

These terms and conditions are governed by the laws of South Africa.

 

8.       CONTACT US

 

For further information please contact us at info@outcomesit.co.za .

 

 

PRIVACY POLICY

 

 

 

 

By downloading, installing and using the Outcomes IT Application you confirm that you understand and do not take issue with this Privacy Policy nor the OutcomesIT Application Terms & Conditions. End-User Registration and use of Outcomes IT is only available to registered healthcare practitioners registered to practice as such in South Africa under the Health Professions Act No. 56 of 1974 (as amended), Social Services Act and Nurses Act.

 

Upon registration for Outcomes IT you, as a Registered Healthcare Practitioner and Responsible Party, consent to the processing of Personal information and/or Medical Information connected to such registration, and you undertake to obtain written consent from each and every patient to process Personal Information as defined, and for purposes of interpretation of this statement, Medical Information as defined in the End-User Licence Agreement.

 

We are committed to safeguarding the privacy of all our clients/registered End-Users.

 

This policy applies where we are acting as an Operator; in other words, we fulfill the mandate as given by the Responsible Party. In this notice, "we", "us" and "our" refers to Outcomes IT (Pty) Ltd, a company organized and existing under the laws of South Africa having registration number 2015/249024/07 and having address 32 Kenilworth Road, Kenilworth, Cape Town.

 

Amendments to this Privacy Policy may be made from time to time, and such amendments will be made available to your contact email address and/or on our website.

 

 

TYPES OF DATA AND WHY IT IS REQUIRED?

 

 

1. We may process personal information and data enabling us to get in touch with you ("contact information/data"). The contact data may include your name, email address, telephone number, fax number, postal address, practice name. This data may be processed for the purposes of providing our services and communicating with you.

 

2. We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our system (transaction data). The transaction data may be processed for the purpose of supplying our product and keeping proper records for transaction purposes.

 

3.                We process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (notification data). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. You will always have the option of withdrawing consent to this service.

 

4.                We process Personal and Medical Information relating to the patient which is required for treatment purposes, referrals to other healthcare providers registered in terms of the Health Professions Act No. 56 of 1974, medical scheme claims, research, training purposes, and practice business planning subject to patient consent being obtained by the Registered End-User. Such information may be passed on by Outcomes IT only to third parties as de-identifiable data or anonymized Analytical Data.

 

5.                Privacy is important to us and the site does not include any 3rd party cookies typically used for user tracking and advertising purposes. The site does store the users IP Address when they logon to the system. This is only used as a security measure to be able to identify and prevent any possible security threats.

 

HOW IS THE DATA STORED?

 

1.       The security, integrity, and confidentiality of your information is extremely important to us. We have implemented reasonable technical, organizational and administrative security measures that are designed to protect your personal information from unauthorised access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate laws including the South African Protection of Personal Information Act No 4 of 2013, technology and methods.

2.       Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. Where we have provided you with a password or where you have created a password enabling access to certain parts of our website and information systems, you are responsible for keeping that username and password confidential. We ask you not to share a password with anyone and change it regularly.

 

FOR HOW LONG IS THE DATA/INFORMATION STORED?

 

1.       The Practice Information is stored indefinitely until a request for deregistration. Following the request for deregistration the Practice Information will be deleted within one (1) month.

2.         The Personal and Medical Information is stored indefinitely or until a request for deregistration/deletion from the electronic database. Each such request, deletion or retention of information will be assessed on a case- by- case basis as per relevant legislative requirements.

3.         Upon termination, subject to payment of an administrative fee, we shall grant the Registered End-User with 6 months read- only access and the ability to export his/her essential patient data and such clinical notes as drafted by the Registered End- User subsequent to the expiration of the six (6) month period all such patient data shall be deidentified and no longer available to the Registered End-User;

4.         In accordance with HPCSA rules and other applicable health care legislation, it is the responsibility of the Registered End-User as Responsible Party to retain Personal and Medical Information in accordance with the provisions thereof.

5.         A Registered End-User shall be required to complete an exit form in which he/she shall indicate his/her consent and or revocation of access to and disclosure of his/her clinical notes to any other Registered End-Users past, present and or future. Such consent and or revocation should at all times be exercised in the best interest of the patient.

 

REQUEST FOR DATA AND/OR INFORMATION:

 

Practice Information, Personal Information and Medical Information may be requested, in accordance with applicable laws, regulations and rules, by the relevant Registered End-User by emailing the address below or upon the patient’s request to the Registered End-User to his/her information, and upon successful identification of said patient.

 

Contact email address: info@outcomesit.co.za

 

DELETION OF DATA AND/OR INFORMATION:

 

Practice Information, Personal Information and Medical Information may be deleted upon request by the relevant Registered End-User as per record keeping obligations under law and as per clause 4 above. Such request may be made .by emailing the address below or upon the patient’s request to his/her information to the Registered End-User upon successful identification of said patient.

 

Contact email address: info@outcomesit.co.za

 

GOVERNING LAWS:

 

This Privacy Policy is subject to the laws of the Republic of South Africa, including the Health Professions Act No. 56 of 1974 (as amended), the Health Professions Council of South Africa (HPCSA) and its Rules of Ethics, the Protection of Personal Information Act No. 4 of 2013, the Electronic Communications & Transactions Act no. 25 of 2002, the Children’s Act No. 38 of 2005, the National Credit Act No. 34 of 2005, and the Consumer Protection Act No. 68 of 2009. In any event of conflict between this Privacy Policy and the above law, the provisions of legislation will prevail.